Dog-parent portal
Verified accounts, full dog profiles, vaccination uploads, kennel-map selection, daycare and overnight bookings, extras and card or PromptPay payments.
Live · Available under licence
Waggly Tails Management Software
Customers, carers and managers. One shared platform.
THE BRIEF
One workflow.
Connected.
The challenge
Dog daycare and boarding operations depend on accurate bookings, vaccination records, payments and care instructions. Separate tools make it harder to keep customers and staff working from the same information.
The solution
A bilingual public website, private dog-parent portal and staff workspace share live information. Built around the full journey from registration and booking to daily care and collection.
INSIDE THE PLATFORM
Purpose-built capabilities.
Customer self-service
Booking confirmations, invoices, cancellation requests, stay credit and daily report cards.
Staff operations
Arrivals and departures, printable day sheets, calendars, kennel schedules, checklists, care logs and incident reports.
Role-based access
Carers, drivers, groomers and managers see the tools their work requires.
Manager controls
Prices, peak seasons, discounts, kennel availability, staff access, legal documents and website content, with an audit log.
Booking safeguards
Prevent overlapping kennel bookings, reserve cleaning time and hold a kennel for 20 minutes during payment. Vaccination approval rules allow a manager override with a written reason.
Customer reminders
Agreed prices stay attached to bookings. Confirmation emails and reminders 30 and 7 days before vaccination expiry keep customers informed.
A LOOK INSIDE
See the platform in action.
Explore the staff workspace and customer booking journey. Select a screen to see it at a larger size.
Today dashboardClick to expand or collapse ↗
Arrivals, departures, dogs on site and the day’s outstanding tasks.
Booking calendarClick to expand or collapse ↗
Bookings, service filters and schedules in a weekly view.
Kennel timelineClick to expand or collapse ↗
See each kennel’s allocations across the coming days.
Booking workspaceClick to expand or collapse ↗
Booking details, payments, dog care instructions and staff actions.
Kennel boardClick to expand or collapse ↗
Availability, occupancy and maintenance across all 16 suites.
Vaccination checksClick to expand or collapse ↗
Review vaccination documents and booking eligibility.
Services and pricesClick to expand or collapse ↗
Manage bookable services, prices and availability rules.
Customer bookingClick to expand or collapse ↗
Dog parents choose an available suite during their booking.
THE CONNECTED WORKFLOW
The platform connects the public website, customer bookings and daily staff operations, keeping essential information available throughout the stay.
Available under licence, tailored to your business.
Customise the branding, features and workflows to suit your company. Exclusive purchase options are available by agreement. All pricing is on request.